Overview

Our refund and returns policy lasts 3 days. If 3 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

• Gift cards
• Sale Items
• Downloadable software products
• Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

It’s important to note that unless the product is damaged or does not match the description, the customer is responsible for the shipping costs associated with the return.

To initiate a return, contact us at support@toptechoffers.com. Upon approval, you will receive instructions detailing where and how to send the package. Please be aware that items sent without a prior return request will not be accepted. Feel free to reach out to us at support@toptechoffers.com for any additional questions regarding returns.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Damages and issues

Upon receiving your order, kindly examine it, and in the event of any defects, or damages, or if an incorrect item is received, please reach out to us promptly. This will allow us to assess the matter and rectify it accordingly.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at support@toptechoffers.com.

Sale items

Only regular-priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, email us at support@toptechoffers.com and send your item to us.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Need help?

Contact us at support@toptechoffers.com for questions related to refunds and returns.